Privacy policy

Location and registration

Tenscope Services Ltd is the company behind Tenscope and is a company registered in England and Wales with company number 13592053.  We are registered under the data protection act with the Information Commissioner’s Office (ICO) under registration reference: A9071704.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

General policy

Tenscope respects your privacy. The information you give us or is collected automatically helps us run the website and third parties to provide you with the services available via this website.  Please keep in mind that any personal information which you submit via forms, forums, emails and letters etc. for publication and the like may be collected by others.  If you have any concerns, questions or comments please contact us.

Registration

Some services on this website we may require you to register with us. This will allow access to additional services that we provide.

General data protection regulation (GDPR)
Legal Basis for Processing Personal Data   

If you are from the European Economic Area (EEA), Tenscope’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect them.

Tenscope may process your Personal Data because:

  • We need to perform a contract with you

  • You have given us permission to do so

  • The processing is in our legitimate interest and it’s not overridden by your rights

  • To comply with the law

Your data protections rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Tenscope aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.  

If you wish to be informed which Personal Data we hold about you and if you want them to be removed from our systems, please contact us to update your preferences.  

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

  • The right to object. You have the right to object to our processing of your Personal Data.

  • The right of restriction. You have the right to request that we restrict the processing of your personal information.

  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Tenscope relied on your consent to process your personal information.

Please note that we will ask you to verify your identity before responding to such requests.  

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data.  For more information, please contact your local data protection authority in the European Economic Area (EEA).

Third-party sites

Our site operates with third party sites (such as Google Analytics and Paid On Results), we may, on occasion, share non-personal aggregated information to third parties.

Cookies

We use cookies to track advertising information, website usage and to store non-personal information in order for you to use this website.  On certain sites or third-party sites we may use cookies for other purposes such as order tracking in online shops or for targeting advertisements to particular types of visitor.  If you do not want cookies stored when using this site, please use your browser opt-out option, however this may render the website and some of the tools useless as most modern websites rely on cookies to operate.

Surveys

We will at times run online surveys.  These are used to gauge our service, collect demographic information and to find out interesting or fun information about our site users.  The surveys are optional and we may share non-personal, aggregated information with third parties.  

Security

We always strive to keep the information that you supply directly or indirectly secure, but please be aware that the Internet is not a fully secure medium.  

Usage of information

If requested, we may submit your information to local or government authorities.  

Children's privacy

Our Service does not address anyone under the age of 18 (“Children”).  

We do not knowingly collect personally identifiable information from anyone under the age of 18.  If you are a parent or guardian and you are aware that your children have provided us with Personal Data, please contact us.  If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Policy changes

By using our site, you agree to accept this privacy policy and are aware that our policy may change with time.  Any changes to this policy will appear on this web page.  

Contact us

If you have any questions about this Privacy Policy, please contact us at legal@tenscope.co.